Common Questions
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No, the app is free to use for our core finding features like ring my Tile, find my phone, see its location on a map, share with a friend, and community find. Premium unlocks more features like Smart Alerts, 30 Day Location History, Unlimited Sharing and Free Battery Replacements.
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Our new Sticker has a 150 ft or 46m range. Slim and Mate each have a range of 200 ft or 61m. Pro features our longest range, coming in at twice the range of Mate and Slim, measuring 400 ft or 122 m. However, as with all wireless technologies, different environments impact the effective range of Bluetooth signals. If your Tile is out of Bluetooth range, you can check its last known location on the app. This information is automatically updated whenever anyone in the Tile community comes within Bluetooth range of your Tile. All location and user information is secure and used exclusively for finding accuracy. Tile does not sell any user data.
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Bluetooth and GPS trackers differ in many ways. In general, GPS trackers maintain a constant connection via satellite and provide real-time tracking. Bluetooth trackers work within a shorter range and are dependent on a connection to a Bluetooth enabled device. Bluetooth trackers typically cost less, are lighter and use less power.
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Tile works with most iOS and Android devices. Check Tile’s compatibility page for a full list of devices and information.